Weight management programme

You’ll begin by answering a short set of questions. It helps us understand whether medical weight management is likely to be right for you. If it isn’t suitable, our system will let you know and guide you towards NHS-supported programmes instead.

If the initial check suggests you may be suitable, you will be asked to create an account. This helps us keep your information safe and lets you manage your treatment in one place. We use YOTI for identity checks to ensure your account is fully verified before you continue.

Once you are signed in, you can complete your full medical questionnaire. This includes your weight history, any conditions you live with, current medicines and lifestyle habits. You can also upload recent blood test results or information from health apps if you have them.

One of our experienced GPs will review your information carefully. If anything needs clarification, they will reach out for a quick message or a brief call at no extra cost. If treatment is suitable, they will confirm the best starting option for you. If it isn’t right for you, they will explain why and suggest safer alternatives.

Some people will need baseline blood tests before starting treatment. These checks help your GP understand your overall health and make sure the medicine is safe for you. They may look at things like kidney function, liver health and blood sugar levels, depending on your medical history.

If you need tests, we can arrange a home appointment through our partner service. If you already have recent NHS results, you can upload them directly to your account.

When treatment is approved, your GP will issue a prescription through our partner online pharmacy, SignatureRx. They will contact you about delivery and provide tracking details. You’ll receive clear instructions about how to use your medicine and what to expect once you start.

You’ll also receive a short safety email with advice on common side effects, warning signs and when to seek help.

With your permission, we’ll write to your NHS GP so they are aware of your treatment. This helps support continuity of care and ensures your medical record stays up to date.

Your MyDoctor account becomes your treatment hub. You can log weight changes, note any side effects and request repeat prescriptions when needed. Before every repeat or dose change, you will complete a short check-in so the GP can make sure the treatment is still right and safe for you.

Your GP will also check in with you at regular points in your journey, including an early review after a few weeks and further reviews as your treatment continues.