Get in touch with MyDoctor

We currently offer both video consultations and telephone appointments. Please click here to book your appointment or call our booking team on 01924 967 647.

Please note on some occasions our experienced GPs may feel a video consultation is the most appropriate consultation for your needs. We will of course discuss this with you at the time of booking.

If it is felt the telephone consult needs to be held as a video consultation, an email will be sent to you prior to your appointment informing you of the change and this will include a link for your video consultation.

There will be no additional charge where we feel a video consultation is clinically indicated.

Online services can be a quick and efficient way of managing your health but might not be right choice for certain health conditions and management.

Please note that we do not yet offer repeat prescriptions or ongoing care. 

Please click here for a list of what we can and can’t treat. 

To support your overall health journey it is our standard practice to forward your consultation and it’s outcome to your GP.

We also recommend keeping your own GP informed should you require ongoing management and care.

More information is available at the time of booking and this will be discussed further in your appointment. 

Please contact our bookings team on 01924 967 647 to cancel your appointment.

Our free cancellation policy applies to those bookings cancelled with at least 24 hours notice.

After this time, we reserve the right to withhold 50% of the original booking fee.

If you are looking for a prescription only service please click here.

You will be required to complete various health questions to ensure that we are able to safely prescribe.

Our experienced GP’s will review your request and aim to respond within 6 hours.

In the unlikely event that our GP feels a prescription only service is not appropriate they will contact you to discuss alternative routes and possible re-imbursement.

MyDoctor takes patient confidentiality seriously and understands the importance of confidence and trust. Please click here to read our privacy statement for more information.

We also believe it is important that patients know how to keep themselves and their data safe. Please click here to for more information on keeping yourself safe online and during telehealth services.

At MyDoctor we believe in transparent and honest pricing. We are also passionate about patients being in control of their health journey by choosing how and how long they would like to be seen.

We believe our pricing structure reflects this. Please click here for our pricing.

Prescription Only Service – Variable, depending on item. Each item’s pricing will be clear alongside the option for each treatment.