Your health guide
Healthcare that works for you
Healthcare today feels reactive, treating the symptoms but not the causes of ill health.
We’re changing that.
We help you fix the root cause of health issues before they turn into lifelong conditions.
the MyDoctor difference
We offer 3 key services
1
Online GP Consultations
Problem: You’re tired of rushed appointments that don’t address the root causes of ill health.
Solution: Our expert NHS GPs take the time to understand your overall health, not just a single symptom.
- Detailed consultations, you choose how long
- The way GP always should have been - your Doctor working for you, with guaranteed continuity of care
- Appointments at the touch of a button - no long waits
2
Prescriptions
Problem: You need a prescription, but getting one means unnecessary hassle.
Solution: Request your prescription online in minutes, and if approved, we’ll deliver it straight to your door.
- No need for a GP consultation
- Quick, hassle-free approvals
- Safe and convenient home delivery
3
The Health Compass (COMING SOON)
Problem: You want to stay healthy and avoid chronic disease, not just manage illness. There’s a wealth of information online, but what’s fact and what’s fiction?
Solution: The Health Compass looks at the bigger picture - helping you optimise sleep, nutrition, fitness, and mental well-being for long-term health.
- Our flagship subscription service, covering all aspects of health. Make use of our expanding network of tools, VIP Concierge and custom AI programmes to become the best version of yourself.
- Step-by-step guidance to prevent future health problems with premium course content
- Sleep guidance, workout, habit and nutrition tracking, smart wearable syncing and many more features through our premium web app, for subscribers only
Empowering
Our Vision for the Future
Your doctor should be your go to guide for answering any and every health concern you may have. No one should feel unheard or rushed.
With a combined 50+ years of NHS experience, we know health better than anyone. We combine our expertise with a holistic approach and help you take control of your health with confidence.
Let us be your guide to a better you.
Online GP
What can our Online GP help with?
Allergies
Anxiety
Arthritis
Asthma
Back pain
Chest infections
Conjunctivitis
Coughs & Colds
Depression
Ear, Nose and Throat problems
Fatigue
Hayfever and allergies
Health & Lifestyle coaching
Incontinence
Infections
Menopause
Menstrual delay
Migraines
Muscle sprains
Panic attacks
Private referral letters and fit notes
Red eye
Sinusitis
Skin problems
Smoking cessation
Stress
Tension headaches
Tonsillitis
Tinnitus
UTI’s
Weight loss
Online GP
What can’t our Online GP help with?
Cancer care/treatment
Controlled drug prescriptions
Dental problems
Fever associated with confusion or disorientation
Free weight loss prescriptions
Heavy or sudden bleeding
Letters confirming illness or a health condition
Major body trauma
Memory loss/cognitive problems
NHS referrals (except for 2 week wait referrals)
Persistent breathlessness including asthma attacks
Pregnancy related complications
Repeat prescriptions
Seizures/Neurological defects/Stroke
Severe chest pain/suspected heart attack
Severe mental health conditions
Sudden onset breathing difficulties
Tests and diagnostics
Treatments of patients outside of England
Translation services
Frequently Asked Questions
If you don't find what you're looking for, please feel free to contact us for further assistance.
We currently offer both video consultations and telephone appointments. Please click here to book your appointment or call our bookings team on 01924 967 647.
Please note on some occasions our experienced GPs may feel a video consultation is the most appropriate consultation for your needs. We will of course discuss this with you at the time of booking.
If it is felt the telephone consult needs to be held as a video consultation, an email will be sent to you prior to your appointment informing you of the change and this will include a link for your video consultation.
There will be no additional charge where we feel a video consultation is clinically indicated.
Online services can be a quick and efficient way of managing your health but might not be right choice for certain health conditions and management.
Please note that we do not yet offer repeat prescriptions.
Please click here for a list of what we can and can’t treat.
To support your overall health journey it is our standard practice to forward your consultation and it’s outcome to your GP.
We also recommend keeping your own GP informed should you require ongoing management and care.
More information is available at the time of booking and this will be discussed further in your appointment.
MyDoctor takes patient confidentiality seriously and understands the importance of confidence and trust. Please click here to read our privacy statement for more information.
We also believe it is important that patients know how to keep themselves and their data safe. Please click here to for more information on keeping yourself safe online and during telehealth services.
We believe in transparent and honest pricing. Please click here for our fees.
Prescription Only Service – Variable, depending on item. Each item’s pricing will be clear alongside the option for each treatment prior to making a payment.
If you are looking for a prescription only service please click here.
You will be required to complete various health questions to ensure that we are able to safely prescribe.
Our experienced GP’s will review your request and aim to respond within 6 hours.
In the unlikely event that our GP feels a prescription only service is not appropriate they will contact you to discuss alternative routes and possible re-imbursement.
Please contact our bookings team on 01924 967 647 to cancel your appointment.
Our free cancellation policy applies to those bookings cancelled with at least 24 hours notice.
After this time, we reserve the right to withhold 50% of the original booking fee.